Gaya APA

Dr. Vincent gaspersz, D.SC., CFPIM, CIQA. (2001). Total Quality Management . Jakarta: Gramedia Pustaka Utama.

Gaya Chicago

Dr. Vincent gaspersz, D.SC., CFPIM, CIQA. Total Quality Management. Jakarta: Gramedia Pustaka Utama, 2001. Text.

Gaya MLA

Dr. Vincent gaspersz, D.SC., CFPIM, CIQA. Total Quality Management. Jakarta: Gramedia Pustaka Utama, 2001. Text.

Gaya Turabian

Dr. Vincent gaspersz, D.SC., CFPIM, CIQA. Total Quality Management. Jakarta: Gramedia Pustaka Utama, 2001. Print.